Break-Fix IT support vs. Managed services IT support

Managed services IT support can save you up to 90% on your IT costs compared to the traditional break-fix model.

Look at the following 2 scenarios and you can see why putting IT managed services in place is a no brainer.

The Break-Fix Scenario

• An IT problem occurs. 
• You discover the problem. 
• You place a phone call for support. 
• You describe the problem to the best of your ability.
• A technician spends time travelling to your site or uses remote access tools to start digging around for the cause of the problem.
• The problem is diagnosed.
• The problem is resolved.

The Managed Services Scenario An IT problem occurs - or is about to occur. Your IT managed services supplier is alerted before or as the problem occurs because your IT systems have 24/7 monitoring and alerts in place. Your IT managed services supplier instantly and accurately diagnoses your IT problem. Your IT managed services supplier conducts remotely resolves your IT problem in less time than it would take for a traditional IT technician to find their coat and keys. Your IT managed services supplier provides you with regular comprehensive reports showing you the work they have performed, issues they have identified and your optimised IT support budget.

IT managed services make your IT costs more predictable and reliable, reduces risk to your data and IT assets and frees up your resources so you can focus entirely on your core business activities.

To find out more information about IT managed services and saving up money on your IT costs and support please contact us via email at info@sovision.com or call us on 0845 450 3669. 

soVision - Complete IT Services Provider

Professional and friendly IT Support Services to businesses across Bristol, Bath and throughout the South West responding quickly to fix all your IT problems.

IT SERVICES | BUSINESS IT SUPPORT | BESPOKE WEBSITE DESIGN | CLOUD COMPUTING