5 things you must look for when choosing business broadband

There are many broadband solutions on the market - some are great but some cause huge amounts of downtime and loss in productivity.
 
Your business will usually have to subscribe to a broadband service for a minimum of 12 months so you'd better make sure you do your homework before you take the plunge.

Here are 5 things to consider about your supplier and their services before making your decision about any broadband or Internet service they offer: 

• Business Class SLAs – Are their business broadband services backed with SLAs to ensure you receive only the best broadband service and support?
• Quality Support – Are their support technicians fully trained and accredited to provide the highest level of technical and customer support covering all aspects of their business broadband service?
• Dedicated Account Manager – Will you have a dedicated account manager who has a complete understanding of your broadband service and is there to ensure any queries or issues you may have are resolved?
• In-House Engineers – Can they supply their own engineers to resolve any issues or do they outsource your support?
• Reputation – How long have they been supplying quality broadband services to customers?

If you'd like advice on selecting the right broadband service for your business please contact us via email at info@sovision.com or call us on 0845 450 3669.

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