We will be providing the Virtual Technology Support Center (VTSC) from our South West Service Center, located in Keynsham, to between 40 and 80 schools in Milton Keynes and the surrounding area.
From the VTSC we will provision and proactively monitor all devices - from servers and switches down to individual workstations and printers - provide service desk access form 8am until 6pm, deploy fixes and remotely health check and improve the performance of the entire system using our agentless managed service technology.
Speaking about the partnership our Technical Director, Joe Marsden, said: "The partnership with Eduquest is very exciting for us.
"Not only does it see us taking further steps to becoming a national provider, but what we are doing here is fairly unique.
"A lot of schools across the UK have outsourced IT but rarely is it running via a proactive managed service and certainly not to the extent we have taken it to here.
"Effectively, we have re-designed our private sector system to fit into education and offer new levels of service and support that schools just haven't experienced before."
The support system has been sucsesfully trialled at Olney Infant School in Milton Keynes, which has already gained significant attention within the area.
To find out more information about the partnership or any of our IT Services please contact us via email at info@sovision.com or call us on 0845 450 3669.
soVision - Complete IT Services Provider
Professional and friendly IT Support Services to businesses across Bristol, Bath and throughout the South West responding quickly to fix all your IT problems.
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