Thursday 24 March 2011

You just found out one of your employees had their laptop stolen…

Quick, What Do You Do?
The bottom line is no matter how careful you are with your laptop, mistakes occur and losing a laptop (or having one stolen) is likely to happen to you or your employees at some point in time.

Recent figures from UK police forces show that over 34,000 laptops are reported stolen each year. This is almost 100 per day and only deals with those that are actually reported to the police.
Source: creativematch.co.uk
In the hands of a relatively unsophisticated hacker, all of your laptop information can be transferred off, often exposing an open back door into your network. This is no different in giving a thief the key to your office and the code to deactivate the alarm.


Imagine the embarrassment of having to contact all of your customers to let them know THEIR confidential information may be compromised because one of YOUR unsecured laptops is in the hands of a criminal!
Asking employees to be more careful about where they keep their laptop IS a good step in the right direction, but accidents happen and it would be naive to think that thieves aren’t always on the prowl.


For this reason measures should be taken to lock down and secure any mobile devices you and your staff use to access your company’s network.
Here are just a few things that should be looked at: 
Encrypt All Information – Drive encryption software such as BitLocker (which is included in some versions of Microsoft Windows Vista and Windows 7) can secure all the data on your hard drive. Also, check your computer to see if it has a Trusted Platform Module (TPM) chip which is generally more secure than those without TPM.  
Multi-Level Access Security – Don’t rely only on passwords to keep your laptop safe. Hackers can usually break most passwords in a few hours. We recommend adding a second way for people to prove that they are who they say they are BEFORE they are able to log in.


Some people use smart cards to do this, but fingerprint pads are gaining in Log / Back-Up Information – It’s critical to log and back-up all information on business laptops to ensure smooth operations in the event of loss or destruction. We can automate the backups so they are done ON SCHEDULE and in a way that won’t interfere with the useof the laptop.      
The Right Response - What happens when an employee loses a laptop? Do you have a next step action plan in place? If not, we suggest calling us immediately to report the loss (Note: clients on our 360 Managed Services plans will get after hours support for situations like this).


The sooner we know, the sooner we can take preventative actions to lock that laptop out of the network and set active monitors for any internet activity on the stolen laptop. If we pickup on any we can usually detect an IP address which we can then send to the local police authority for tracking. A blame culture where people are afraid to report losses is actually much worse for security.

77% of organisations say protecting their data is important, but only 11% prevent it from leaving the building. (Source: toshiba.co.uk/informationassurance)

Take the time NOW to secure your laptop and limit the damage to your business if it happens. soVision specializes in IT security and in securing business data like yours, and making sure it is available whenever you need it, so give us a call at 0845 450 3669 to discuss encryption options and how to make your business network more secure.




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