Increased availability, redundancy and security for soVision customers

soVision will shortly be upgrading and moving our SoHost (Vision Hosting, POP3 and IMAP Email) and Mailsort (Email Filtering System) infrastructure to increase the availability, redundancy and security of our services to you. soVision have recently invested heavily in a large brand new Datacentre Environment to help us meet the ever expanding needs and demands of our customers growth.

The resulting investment means that moving forward we will are able to offer:

 

99.99% uptime on all our hosted cloud based services.

 

A faster and more resilient connection to your data.

 

Enterprise grade Servers and Cisco networking hardware based in sophisticated climate controlled UK based datacentres with military grade security and data encryption.

 

Increased system capacity for Data Processing and Storage.

 

24x7x365 intelligent monitoring with “self-healing” functionality.

 

2 year server hardware refresh programme (Yes, you will have a brand new server to run your services every two years & no downtime whilst they are replaced within our new Datacentre!)

 

 

Our secure datacentres also include:

 

Fully Automated Fire suppression system and independent UPS Battery backups.

 

Onsite generators and transforms independent of mains electricity supplies,

further mitigating the risk of downtime.

 

24x7x365 onsite security team covering all entrances and exits.

 

Role-based employee key card access control.

 

No Photographic or video recording equipment is permitted within the Datacentre.

 

 

Whilst the migration to the new Datacentre take place, there may be some temporary disruption to services whilst they transitioned into the new Datacentre Environment. The possibility of system downtime is regrettable but also unavoidable whilst your data is in transition between too the new datacentres.

 

Any service disruption during the transition will of course be keep to an absolute minimum and secondary communication will be sent to you shortly outlining the time frame in which systems maybe be unavailable and experience disruption.

 

If you should have any queries on this matter, please do not hesitate to contact the professional solutions team who will be happy to answer any of your questions.

 

 

We will keep you updated on the progress of this work at regular intervals.

 

Thanks from the soVision Team