Netgates Email System - Shutdown Wednesday 1st May 2013

Netgates Email System - Shutdown Wednesday 1st May 2013:

Please note if you are a customer on this system you must contact us before Wednesday 1st May 2013 to ensure your email address(s) is transferred to the new system(s). Please call us on 0845 450 3669. The system will be shutdown on Wednesday 1st May 2013.

Red Recruitment experiences instant network relief, increased performance and over 9000 emails sent in a few minutes instead of many hours

Background
In a very competitive marketplace, Red Recruitment has quickly established itself as a recognised market leading, independent consultancy awarded several accolades growing to 3 locations with a 4th on the way. However they were being severely held back by their current system setup with a host of issues around sending email shots to their clients and significant slowness with their PCs.


Solution
During their on-boarding process with soVision we were able to make some fundamental changes to their email system and WAN setup immediately relieving their congested network over all 3 of their locations and providing them with a massive performance boost in sending their email campaigns to their clients.


Benefits

• Increased performance
• Faster email communications with 1000's of their clients 
• Restored confidence in their ability to work effectively with their technology

Gemma Przytocka, Manager at Red Recruitment says...

"I've just been able to send over 9000 emails, This is great!! We've never been able to do this and before today our entire system would've crashed!"
 



soVision - Complete IT Services Provider

soVision takes pride in our ability to assist our Clients with all of their Technology needs. Allow us the opportunity to discuss with you how we can help your organisation meet its strategic goals through Technology.


IT SERVICES | BUSINESS IT SUPPORT | BESPOKE WEBSITE DESIGN | CLOUD COMPUTING

soVision provides Urbanest with a scalable Cloud solution that is 100% quicker

Background Urbanest, a thriving luxury property management company for students with mulitple locations needed a centrally managed, reliable, and readily available system that consolidated all of their IT operations within a highly scalable cloud solution. Solution soVision built a unified Cloud solution that gave users in London,Bristol, Dubai and Australia access to virtual desktops, unified communications , CRM tools, hosted Exchange and the full Microsoft Office suite. Benifits Increased performance Fifteen to twenty percent cost savings All data is covered by backup System access from anywhere on any device 100% faster with 99.99% uptime To read the full case study click here Christopher Thompson, IT Services Director at soVision, says, “The company’s goals were to have a solution that was centrally managed, more reliable, and more readily available. They also needed faster and more reliable business continuity cover. Their productivity was dwindling massively and they needed a more resilient, reliable cloud solution.” soVision - Complete IT Services Provider soVision takes pride in our ability to assist our Clients with all of their Technology needs. Allow us the opportunity to discuss with you how we can help your organization meet its strategic goals through Technology. IT SERVICES | BUSINESS IT SUPPORT | BESPOKE WEBSITE DESIGN | CLOUD COMPUTING

soVision Awarded Rise Service Delivery Partner Of The Year Award

soVision Awarded Rise Service Delivery Partner Of The Year Award!

 

Rise Service Delivery Partner Of The Year

 

soVision have today accepted the award for Service Delivery Partner Of The Year from Rise, in recognition of our innovative work in the Cloud Arena and our 360 Cloud Solution.

Rise is an Infrastructure-as-a-Service business, focused on providing its channel partners with the platform, infrastructure and support they need to sell cloud to their customers as part of their portfolio. One of Fasthosts Internet Groups' key brands (and part of United Internet), Rise is part of an established, growing business that has provided hosted services to the SMB marketplace for over 12 years.

soVision was selected out of a total of 150 Rise Partners to receive this award.

Chris Thompson, IT Services Director for soVision commented 'Rise has been a key relationship for us to deliver the sophisticated solutions we now offer'

Joe Marsden, Technical Director for soVision added 'Rise has enabled us to offer 24x7x365 support to our Cloud Customers, and deliver a service that is available 99.99% of the time'

Chris Thompson (IT Services Director) and Joe Marsden (Technical Director) accepting the award a the Rise Partner Awards 2012, Mansion House, Wokefield Park, Reading.

See How Your Current IT Provider Stacks Up

 

How can you tell if you are receiving poor or substandard service?

How do you know if your computer supplier is doing everything possible to secure your network from downtime, viruses, data loss, or other frustrating (and expensive) disasters? Could your current IT Support actually be jeopardising your network? 
If your IT Company does not score a “Yes” on every point, you could be paying for substandard support.

1) Do they respond to emergencies in 1 hour or less?
2) Are they easy to reach and responsive when you need them for non-emergencies?
3) Do they offer an on-going maintenance program to keep critical security settings and patches up-to-date?
4) Do they offer a monitoring system to watch over your network 24/7 for developing problems?
5) Do they proactively offer new ways to improve your network’s performance, or wait until you have a problem to make recommendations?
6) Do they provide detailed invoices that clearly show what you are paying for?
7) Do they explain what they are doing and answer your questions in terms that you can understand?
8) Do they complete projects on time?
9) Do they follow up on your requests quickly?
10) Do they offer any guarantees on their services?
11) Do they arrive on time and dress professionally?
12) Do they have other engineers available that are familiar with your network in case your regular engineer goes on vacation or gets sick?
13) Do their engineers maintain current vendor certifications and participate in on-going training?
14) Do you feel as though they are learning on your time?
15) Do they constantly seem rushed?
16) Do they take calls from other clients while working on your network and on your dime?
17) Do they listen to you?
18) Are they adamant about backing up your network and having a disaster recovery plan in place?
19) Do they offer to meet with you regularly to review your business plans, your network status, and their own performance in supporting your company?
20) Do you have to manage their progress on projects or do they provide frequent updates, status reports, and frequent follow up calls and e-mails?
21) Do their projects always end up costing more and/or  take longer than you expected?
22) Do they offer flat-rate or fixed-fee project quotes, or do they give themselves a wide open playing field with “time and materials”?

That will do for starters!


At soVision - Complete IT Services Provider we wish you all the success you desrve in your business!
For some professional and friendly IT Support Services to businesses across Bristol, Bath and throughout the South West responding quickly to fix all your IT problems feel free to give us a ring.
IT SERVICES | BUSINESS IT SUPPORT | BESPOKE WEBSITE DESIGN | CLOUD COMPUTING

soVision is growing!

  Since our last newsletter, soVision has added 4 more staff, including 2 people to the engineering team, to cope with our ramping business.  We've also added some excellent web apps to enhance customer productivity and collaboration, such as SharePoint and Office WebApps, as well as a ‘cloud’ remote data backup service. If you’re not ready to go fully to the cloud, we can offer 'Hosted Exchange' services so just your employees’ email is stored and managed centrally, so they can access it securely from anywhere, and it’s fully backed up. 

IT SERVICES | BUSINESS IT SUPPORT | BESPOKE WEBSITE DESIGN | CLOUD COMPUTING

The Managed Services Education & Collaboration Road Show 2012

Come and see us at The Managed Services Education & Collaboration Road Show 2012, where Chris Thompson & Joe Marsden will be on the Panel. http://events.techtarget.com/Level_Platforms_Roadshow_2012/index.html